Carluke commuter slams Stuarts Coaches
Insurance worker Derek Millar (41) regularly boards the Stuarts Coaches 240X service into Glasgow.
However, Derek is becoming increasingly dissatisfied with the service provided.
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Hide AdDerek said: “I have been battling to obtain a refund for my train fare after the bus failed to pick up passengers on several occasions.
“I phoned Stuarts six times and wrote a letter of complaint.
“I turned up in person and eventually obtained a refund but it was not easy.
“The cost of 10 return journey ticket has risen from £21 to £27, although it has been as high as £30.
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Hide Ad“I have boarded the bus from a stop on Goremire Road only to be told by a driver that the coach has picked me up in Braidwood and it will be £28 - despite the ‘Welcome to Braidwood’ sign being in his rear view mirror!”
For more on this story pick up a copy of this week’s Carluke Gazette